Privacy Policy

Effective Date: 3 November 2025

This Privacy Policy is issued by IUX24 Media LTD (“we”, “us”, or “our”) to explain how we collect, use, disclose, transfer, store, protect, and manage your personal data when you access or use our services, including our website, news content, data analytics systems (AI Insights), features, or any related ancillary services (collectively, the “Services”). By using our Services, you acknowledge and agree to this Privacy Policy. The processing of personal data under this Policy is subject to IUX24 Media LTD’s applicable Terms of Service.

This Privacy Policy also covers the processing of personal data relating to our business partners, whether as individuals, representatives, or authorized persons of juristic entities, as well as any other persons involved in or appearing in media, content, or information created and/or published by us, whether directly or indirectly.

We reserve the right to amend or update this Privacy Policy from time to time. Any revised version will be published on our website with its effective date indicated. Continued use of our Services after such publication constitutes acceptance of the amended Privacy Policy.

Applicable Laws

This Privacy Policy is prepared in compliance with applicable personal data protection laws in the jurisdictions where our users are located, including, where applicable, the General Data Protection Regulation (GDPR) of the European Union. References to such laws do not limit the applicability of other relevant laws. Where applicable laws impose additional obligations, such as the appointment of an EU representative, we will comply accordingly.

Collection of Personal Data

We emphasize data minimization and collect only personal data that is necessary for providing and improving our Services. When you use our Services, we may collect information that identifies you or can be used to contact you (“Personal Data”), including but not limited to:

Personal information such as name and surname (if voluntarily provided), age, date of birth, marital status, national identification number, passport number, gender, nationality, photographs, and signatures.
Contact information such as residential or workplace address, telephone number, email address, Line ID, and social media accounts.
User account information such as login email, encrypted password, and information from social login services (e.g., Google or Apple).

We may also collect other information you provide through online forms, account registration, communications with support, or data and questions you input into our artificial intelligence (AI) systems. This includes information regarding your interests, such as news categories or investment topics you follow, to personalize content delivery.

Our website may automatically collect certain information about your usage, including login and logout records, error logs, pages visited, clicks, search history, session duration, and information regarding financial assets of interest. This may also include messages, commands, prompts, and contextual information submitted to our AI systems to enhance processing accuracy and user experience. Technical data such as ISP, IP address, browser type, operating system, device model, language, region, time zone, and access timestamps may also be collected for analytics, system optimization, and stability.

Additionally, we may receive information from third parties with your consent, such as data verification providers, analytics providers, financial market data and news providers, trading accounts or investment portfolios you voluntarily connect, and social media platforms where you authorize account linkage. Such data will be processed in accordance with this Privacy Policy and the privacy settings of the relevant third-party services.

We do not intend to collect sensitive personal data as defined by applicable laws (e.g., health data, biometric data, religious beliefs). If such data is inadvertently provided, we will delete or restrict its processing as appropriate and in accordance with applicable laws.

Personal data will be collected and processed only where necessary for the specific Services you choose and within the scope permitted by applicable law.

Purposes of Processing Personal Data

We process personal data as necessary to provide our Services efficiently and effectively, including:

Creating and managing user accounts, authentication, identity verification, saving user preferences, and granting access to requested features and Services.
Enhancing user experience by personalizing news, investment information, or financial assets of interest; customizing dashboards and interfaces; and maintaining AI usage history to improve relevance and accuracy.
Evaluating system performance, analyzing usage trends, developing features and technologies (including AI, RAG systems, and real-time analytics), and ensuring system security by detecting and preventing abnormal activities such as cyberattacks, spam, or bot access.
Complying with legal obligations, handling complaints, retaining computer traffic logs as required by law, and responding to lawful requests or directives from authorities.

Processing is carried out under applicable legal bases, which may include: (a) performance of a contract, (b) compliance with legal obligations, (c) legitimate interests, and/or (d) your consent, depending on the nature of the data and applicable laws, including the GDPR where relevant.

Use of Personal Data

Collected personal data is used to provide Services comprehensively and efficiently, including content personalization, AI Insights functionality, identity verification, system security, technical troubleshooting, and customer support.

We may also communicate with you regarding important notices, service updates, or essential information related to the Services. Such communications are integral to service provision and cannot be opted out of. However, you may unsubscribe from marketing communications at any time without affecting your access to core Services.

Anonymous or aggregated data that does not identify individuals may be used for trend analysis, content improvement, and service optimization.

Disclosure of Personal Data to Third Parties

We do not sell, trade, or rent your personal data. However, we may share limited data with trusted third-party service providers as necessary to operate our Services, including:

Service providers acting on our behalf, such as cloud service providers, data storage services, analytics and monitoring providers, communication and marketing service providers.
Payment and transaction service providers involved in fee processing, transaction verification, and membership management.
IT security providers, including cybersecurity monitoring, threat detection, spam prevention, and infrastructure protection services.
AI service providers involved in processing your queries or inputs for AI Insights, strictly limited to data necessary for processing and transmitted via secure channels.

Such third parties are contractually bound to confidentiality and data protection obligations and may access personal data only as required.

We may also disclose personal data when required by law, court orders, regulatory authorities, or government agencies, or when necessary to protect rights, safety, public interests, or to investigate potential legal violations.

Cross-Border Data Transfers

Some Services may involve transferring or storing data on servers located outside your country, such as cloud infrastructure. Such transfers will be conducted only when necessary and subject to appropriate safeguards, including Standard Contractual Clauses or other legally recognized measures, to ensure adequate data protection.

AI Processing

Data you submit to our AI systems (AI Insights) is processed solely as necessary to fulfill your requests. We do not use such data to train or develop foundational AI models, nor do we disclose identifiable data to external AI model providers beyond what is strictly required. AI systems do not access user account data or sensitive financial information unrelated to processing your requests. All processing is subject to encryption and appropriate access controls.

Our AI systems do not make automated decisions producing legal or similarly significant effects. AI Insights functions solely as an analytical support tool and is not used for profiling affecting user rights or status.

Data Retention

We retain personal data only for as long as necessary to provide Services, improve systems, comply with legal obligations, or fulfill purposes stated in this Policy. Retention periods depend on data type, processing purpose, technical constraints, and applicable laws. When data is no longer required, it will be deleted, destroyed, or anonymized in accordance with our data governance and security standards.

Data Security

We implement appropriate technical and organizational security measures in line with industry standards to protect personal data, including encryption during transmission and storage, access controls, and continuous system monitoring.

Despite robust safeguards, internet transmissions carry inherent risks. We encourage you to protect your account credentials and notify us immediately of any suspected security incidents.

In the event of a personal data breach, we will promptly assess the situation, notify relevant authorities and affected individuals within legally required timeframes, and implement remedial measures transparently and responsibly.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support functionality, remember preferences, personalize user experience, analyze usage, and enhance security and service quality. These technologies may involve third-party service providers under strict confidentiality and data protection obligations.

You may configure your browser or device settings to restrict, refuse, or delete cookies. However, disabling certain technologies may limit website functionality or user experience.

Your Rights

You have rights as a data subject under applicable data protection laws, including the GDPR where applicable. These rights may include access, copy, rectification, erasure, restriction, objection, withdrawal of consent, and data portability. To exercise your rights, please contact us as described in the “Contact Information” section. We may require identity verification to ensure data security.

You also have the right to lodge a complaint with a competent data protection authority if you believe our processing violates applicable laws.

Opting out of marketing communications does not affect essential service communications. Certain requests may be limited by legal, contractual, or third-party rights considerations.

Children’s Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If such data is inadvertently collected, it will be deleted promptly.

Contact Information

For questions, suggestions, or requests regarding your personal data, please contact us at: [email protected]

Website Operator

Operated by: IUX24 Media LTD